Key to IT/Business Alignment: Communication
Friday, 16 April 2010 11:32
CIOs are faced with the challenge of becoming better corporate communicators. The CIO should be in constant contact with executives to get IT and general management on the same team. Jeff Kubacki, CIO of Kroll, a risk consulting subsidiary of Marsh & McLennan, also recommends communication to ensure harmony between IT and business management. "If you get good at all this, selfishly, it's a good way to... stay in the chair another couple of years... and outlive the normal life expectancy of a CIO." As the contemporary trend of business/IT alignment continues, CIOs should keep in mind that communication is the key.